1. Introduction
By accessing or using Rovopedia, you agree to be bound by the following Terms and Conditions. We reserve the right to update or modify these terms at any time, and updates will be posted on this page. Your continued use of the platform after any changes constitutes acceptance of the updated terms.
2. Definitions
- "Rovopedia": Refers to the digital platform providing booking services for tours and experiences.
- "User": Any person accessing or using the platform to browse or make a booking.
- "Provider": The service provider offering the experience or activity booked through the platform.
3. Booking and Payment Terms
- Users must be at least 18 years old to make a booking.
- Payments are accepted via credit/debit cards or any authorized online payment method available on the platform.
- Bookings are considered confirmed only after compliance with the payment conditions displayed at the time of booking, as specified on each activity or experience page.
4. Cancellation and Refund Policy
- Cancellation and refund policies vary depending on the activity or service.
- Users are responsible for reviewing the cancellation terms before completing their booking.
- In case of cancellation, administrative fees or partial deductions may apply in accordance with the provider’s terms.
5. User Responsibilities
- Users must provide accurate and complete information during the booking process.
- Users must follow all instructions and safety guidelines provided by the provider during the activity.
- Users are liable for any damages or losses resulting from negligence or misuse.
6. Intellectual Property
- All content on the platform, including text, images, videos, and logos, is the property of Rovopedia and is protected by applicable copyright laws.
- Reuse, republication, or commercial use of any content without prior written permission is strictly prohibited.
7. Limitation of Liability
- Rovopedia is not liable for any direct or indirect damages resulting from the use of the platform or services provided by third-party providers.
- Availability, accuracy, and quality of activities are based on information provided by each provider.
- All activities are conducted under the provider's responsibility, and users must comply with individual safety and participation terms.
8. Amendments to the Terms
- Rovopedia reserves the right to amend these Terms & Conditions at any time without prior notice.
- Users are encouraged to review this page regularly to stay informed of any changes.
9. Governing Law
- These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.
- Any legal disputes shall be subject to the exclusive jurisdiction of the courts of Dubai.
10. Contact Information
For any questions, concerns, or complaints, please contact us:
Email: [email protected]
Phone: +971 55 315 0153
