1. Introduction
This Privacy Policy ("Policy") explains how Rovopedia ("we", "us", or "our") collects, uses, and protects personal information ("Personal Information") provided through our website rovopedia.com and related services ("Services"). By using our Website, you agree to the terms in this Policy.
2. Automatic Collection of Information
When you visit our Website, our servers may automatically log certain information such as your IP address, browser type, device details, visited pages, session times, and referral URLs. This data is used only for analytics and to improve system performance. It does not identify individual users.
3. Collection of Personal Information
We may collect Personal Information when you use certain features of the site, such as creating an account, making a booking, or contacting us. This may include:
-
Full name and country of residence
-
Email address and phone number
-
Booking and transaction history
-
Usernames and passwords
-
Optional guest information or preferences
This information is provided directly by you or through verified third-party integrations. You may browse the site without submitting personal data, but some features may be unavailable without it.
4. Use of Collected Information
We may use your Personal Information for the following purposes:
-
Process bookings and manage accounts
-
Send confirmations and administrative updates
-
Respond to inquiries and provide support
-
Improve the Website and user experience
-
Enforce our terms, conditions, and legal obligations
Data is processed either with your consent, under a contractual requirement, or for legal compliance.
5. Managing Your Information
You may request to view, update, or delete your Personal Information by contacting us at [email protected]. We may retain certain data to meet legal or operational requirements.
6. Sharing of Information
We do not sell or rent Personal Information to third parties. We may share data with:
-
Service providers involved in payment or booking processing
-
Legal authorities if required by law
-
Business affiliates under strict data protection agreements
7. Data Retention
We retain Personal Information only as long as necessary for booking operations, legal compliance, and customer support. Data is securely deleted or anonymized once no longer required.
8. User Rights
You have the right to:
-
Access your data and request a copy
-
Request corrections or updates
-
Withdraw consent at any time
-
Request deletion under specific circumstances
-
Object to data processing when applicable
9. Cookies and Tracking Technologies
Our Website uses cookies to improve functionality and gather analytics. You can disable cookies in your browser settings, but some features may not work correctly. For more, visit internetcookies.org.
10. Child Privacy
We do not knowingly collect data from anyone under the age of 18. If you are a parent or guardian and believe your child has submitted information, please contact us to have it removed.
11. Email Communications
If you subscribe to marketing emails, you can unsubscribe at any time via the link in each message. We comply with all international regulations including CAN-SPAM.
12. External Links
Our Website may contain links to third-party services. We are not responsible for their privacy practices and recommend reviewing their policies separately.
13. Information Security
We use industry-standard security measures to protect your data, but no system is completely secure. By using our services, you acknowledge the risks associated with internet-based data transmission.
14. Data Breach Procedure
If a data breach occurs, we will take prompt action and notify affected users as required by applicable laws.
15. Policy Updates
We may update this Policy from time to time. Changes will be posted on this page and may also be communicated via email when appropriate. Continued use of our Website means you accept the updated terms.
16. Contact Us
For any questions or requests related to this Policy or your personal data, please contact:
Email: info@rovopedia.com
Phone: +971 55 315 0153
Last updated: May 14, 2025
